How much is shipping?

UK shipping is £2.50, EU is £3.50 and International is £4.50 for most items. Unfortunately we're at the hands of the Royal Mail Gods, but they're good Gods and usually UK parcels will arrive within 3 working days. International orders to the EU will be within 5 working days, and Worldwide takes up to 14 working days. If this time has elapsed and you still don't have your order, please email emma@yarnistryshop.co.uk. As added peace of mind I do recommend people upgrade to tracked services, in the UK I provide this service as standard, but internationally it's a bit more expensive. This option is available to everyone on checkout.


How long will it take you to ship my order? 

Nearly everything in the shop is made by me. I laser cut it and hand paint and finish it, make the bags, and the badges and sometimes it can take a bit of time to do this. I aim to ship within 7 days, but occasionally it can take 14 days. If your order is urgent, please let me know and I'll work as hard as I can to get it shipped.

Do you do custom items?

Yes I can! Please send a message to emma@yarnistryshop.co.uk and we'll see what we can do! Please be aware that custom items are more expensive.


Do you do wholesale?

Of course! Just ping me over a message to emma@yarnistryshop.co.uk and we can go from there.


I want to rant at you (or say you're ace) how do I do this?

Email me at emma@yarnistryshop.co.uk . If it's ranty I'll give it to Simon to deal with, if it's nice, I'll take all the glory.